Initial Contact
We find that some customers know what they want and others ask
for guidance in their choice of home or commercial flooring. We
will respond to both scenarios and ascertain a good idea of your
requirements in our telephone conversation.
Generally, we cover Southern areas of the UK including, Basingstoke,
Reading, Newbury, Southampton, Hampshire, Surrey and Berkshire.
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Site Survey
The next step is to visit your home or site to review and confirm
your needs and survey the area, checking for example the sub floor
condition, e.g. damp susceptibility, in addition to recording full
measurements.
You will receive a written quotation within days of the meeting,
although we're happy to call and give you a price the next day if
needed.
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Fitting
Once a date for fitting has been arranged we'll obtain all the
necessary materials for the job. The area must be clean and clear
of all furniture before we arrive but, we can move furniture for
a nominal charge.
We protect access areas as well as the room where the flooring
is laid and clean up behind us when we have finished.
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Warranty
We supply your first cleaning product appropriate for the flooring
free of charge.
We provide one year fitting warranty plus the manufacturer's guarantee.
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